Refund policy

Returns & Refunds

We accept return requests within 14 days of delivery.

To be eligible for a return, the item must be:

• Unopened and unused.
• In its original sealed packaging.
• In the same condition that it was received.

We do not accept returns or issue refunds for:

• Opened or used fragrances.
• Items with broken or removed seals.
• Products that have been sprayed, damaged, altered, or tampered with.
• Items damaged by the customer after delivery.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery and provide photos of the item and packaging. We will review your claim and, if approved, provide a replacement or refund.

Approved refunds will be processed to the original payment method within 5–10 business days after the returned item has been received and inspected.